Report a Problem
If you've come to this page to report a problem, we are very sorry. Sorry that you've experienced a problem in the first place. The Salvation Army is committed to doing the most good, and that includes being grateful, kind, compassionate, and pleasant when it comes to receiving your donation. Please know that it upsets us when you, our generous donor, get upset. Please use this contact form to send your complaint to us. Someone will respond to your comment in an appropriate manner and timeframe.
- Use this form to:
- - Report a vacant kettle
- - Report a missing kettle
- - Report a suspected fake kettle
- - Report inappropriate behavior of a bell-ringer
- - Report vandalism of a kettle, including the sign and stand
- ... or anything else you might have a problem about.
If you have something good to say (and we know you do), please use our Share a Story form.